A fix has been implemented and we are monitoring the results.
Posted Nov 19, 2025 - 19:28 UTC
Update
We are continuing to work on a fix for this issue.
Posted Nov 19, 2025 - 19:22 UTC
Update
We are continuing to work on a fix for this issue.
Posted Nov 19, 2025 - 18:59 UTC
Update
A fix is being deployed to production. ETA 15 minutes
Posted Nov 19, 2025 - 18:06 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Nov 19, 2025 - 17:52 UTC
Investigating
We are currently experiencing issues with our fraud detection engine. Our team is actively investigating the cause. At this time, document processing is temporarily unavailable. We’re working to resolve the issue as quickly as possible and will provide updates once service is restored.
Posted Nov 19, 2025 - 17:52 UTC
This incident affected: Bynn API, Bynn core components, Global Verifications (mobile platforms), and Global Verifications (web platforms).